Syllabics
George Gordon First Nation
Tenant Relations Officer
The George Gordon First Nation (GGFN) Housing Department oversees all of the George Gordon First Nations residential housing needs. They are responsible for the maintenance, construction and management of all GGFN鈥檚 200+ housing assets. Home minor or major maintenance, renovations, and construction also fall within this area. The department also works with several GGFN departments to assist in combating the social, emergency, and safety issues of housing occupants.
Duties and Responsibilities:
The purpose of the position is to assist and provide office support to the Housing Manager and team. This position provides housing customer service to all tenants, contractors, and the housing team. They will respond to general inquiries on a wide range of housing related issues, topics, and notices. This will involve making tenant agreements and arrangements in respect to tenant accounts and being of support to enable the Housing Department to meet its objectives.
鈥reeting day-to-day visitors in the housing office, determine the nature of their visit, and direct them accordingly.
鈥nswer telephone calls and professionally respond to inquiries with a customer service orientation, which may include redirecting and taking messages where appropriate.
鈥ork with tenants and housing occupants to resolve concerns and complaints, while maintaining up-to-date records of client interactions and situations addressed.
鈥earn, implement, maintain and enter data into a housing infrastructure and database system.
鈥eneral office and reception duties with some client counselling.
鈥aintain a record of required housing maintenance, which includes assessing and prioritizing work to be assigned to repair and maintenance workers and contractors.
鈥oordinate all move-ins and move-outs, including setting dates, inspections, and ensuring related documentation is in place.
鈥eet with tenants to review, explain, and finalize their agreements, ensuring understanding and compliance.
鈥reate and track all correspondence, conduct research, close out files, and update the archival system, and overall maintain functional filing systems.
鈥nsure GGFN housing policies and by-laws are consistently implemented and enforced throughout the community.
鈥rovides coverage in the absence of the Housing Manager, which may include acting as a resource for the Housing Authority.
鈥ork closely with the Public Works manager and team when collaborations are needed or as directed.
鈥ny other additional duties as assigned.
Skills and Qualifications:
鈥 secondary high school diploma or equivalent is preferred.
鈥xperience in tenant relations or in an office setting is beneficial.
鈥roficiency in computer software programs such as Microsoft Office.
鈥xcellent organizational and time-management skills with attention to detail.
鈥trong communication and interpersonal capabilities, characterized by professionalism and a compassionate approach to supporting vulnerable individuals.
鈥roficient in problem-solving and conflict resolution, fostering respectful, diplomatic interactions and excellent customer service.
鈥ossess a valid Saskatchewan class five (5) driver鈥檚 license and reliable transportation to visit tenants.
鈥pplicants must provide a criminal record and vulnerable sector check.
Salary will be based on experience, training, and education.
Application Deadline: July 7, 2026 @ 4:00PM
Forward your cover letter, resume and three (3) references to:
Email: dhr@ggfn.ca | Fax: (306) 835-2036
Applicants will only be considered if all the required documentation is received by the closing date. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
To apply for this job email your details to dhr@ggfn.ca
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